Play Safe

Playing with us should always be a fun and positive experience. Unfortunately though, sometimes it can be hard to find the right balance between how much we can spend and how much we want to play.

What to do:

If you fear you may be showing signs of problem gambling and want to take measures to ensure the issue does not escalate, then you can opt to self-exclude yourself from our casino. In order to activate this, or to find out more information on self-exclusion, please contact our support team at support@bitstarz.com.

If you are concerned for someone close to you, such as a friend or family member, then please get in touch with us right away. Our support team is available via the LiveChat or by email at support@bitstarz.com. They will do everything they can to assist you.

Although we are 100% dedicated to helping you and those you care about, it is always a good idea to speak to independent professional services for assistance with problem gambling.

For further support:

GamCare gamcare.org
GordonHouse gordonhouse.org
Gam-Anon gamblersanonymous.org

Welcome Package

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