BitStarz Wins Casinomeister’s Best Customer Service Award 2020

When Casinomeister speaks, the online casino industry listens. This is why when award season rolls around, every casino wants to get their hands on the Best Customer Service Award 2020, but there can only be one winner. BitStarz has swept away the competition to claim this prestigious award, as our customer service once again proves to be the gold-standard in the industry.

On top of all this, the fact that we have already been awarded the Token of Trust Badge by shows that we are starting the year 2021 with a bang!

Excellence Within Customer Service

Being one of the most respected casino governing sites in the world, players (and casinos) pay close attention to what Casinomeister thinks and says. Therefore, it’s with great pride we accept the award and for the world to know what we have always known, that our BitStarz support team is the best in the business.


Considering the fierce competition for any Casinomeister award, although we pride ourselves on working extremely hard, you can never take anything for granted. When it comes to excellence within customer service the power lies in the hands of the players, so with that in mind, it’s an even bigger honor.

Casinomeister had some very nice things to say in its motivation:

BitStarz takes the award this year for outstanding customer service. BitStarz is one of the finest run casinos that’s Accredited at Casinomeister… In 2020, there were exceptionally few formal complaints submitted at Casinomeister – most, if not all, were not valid which is impressive since they have a huge following and loads of customers… Besides making this year’s and last year’s shortlist for Best Casino of the year, BitStarz’s customer service is exemplary.

Thank you for those kind words, Casinomeister.

Hard Work Pays Off

With another big award in the bag, some people may think we are satisfied and can afford to sit back and relax. Quite the opposite! An award of this caliber merely works as extra motivation for us to work even harder to be able to offer our players an even better gaming experience.

More to Come in 2021!

We have a ton of fun in store for you in 2021. There is a lot we can’t reveal just yet, it’s all a bit hush-hush, but make sure to swing by our promotions page to get a grip on what’s happening at BitStarz and stay updated right here on the official BitStarz blog.

Speaking of fun, Book of Starz – Level Up Adventure is off to the races and some players have already broken through the halfway mark in the race. Don’t miss out on your chance to win huge cash prizes by kick-starting your journey to gold and glory today!